The Information collected
WALKME MOBILE SOLUTIONS, LDA. and/or third parties, including but not limited to business partners, advertising networks, analytics or search information providers, may collect and process the following data about you: information that you provide when you fill in forms when accessing and/or using the Services, or when you create an account within the Services; details of your use of the Services and the resources that you access; the correspondence between you and WALKME MOBILE SOLUTIONS, LDA. and any interactions, or with other users on the Service, the channels and/or any social media related; from third parties who hold data about you and who agree to share this data with us; and information collected via cookies and other similar technologies and/or other mechanisms, as explained further below.
Ads: Advertisers on mobile devices sometimes use advertising identifiers to enable and optimize their advertising, to deliver tailor ads related to your interests (Interest-Based Advertising or IBA). These identifiers are non-permanent, non-personal, device identifiers. WALKME MOBILE SOLUTIONS, LDA. and/or third parties may use your device’s advertising identifier and other information associated with it, to deliver ads that relate to your interests and to improve and measure the effectiveness of ad campaigns.
Location Information: You may choose to publish your location in your WALKME MOBILE SOLUTIONS, LDA. profile. You may also tell your location when you enable your device to send such location information. WALKME MOBILE SOLUTIONS, LDA. and/or third parties may use and store information about your location to provide special features, to deliver ads that relate your interests and/or to improve and customize the Services.
Links: WALKME MOBILE SOLUTIONS, LDA. may keep track of how you interact with links across the Services, including email notifications, third-party services, and client applications, by redirecting clicks or through other means.
Log Data: Servers automatically record information created by your use of the Services. This data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. Log data is received when you interact with the Services. This data is used to provide the Services and to measure, customize, and improve them.
Third-party services: WALKME MOBILE SOLUTIONS, LDA. uses a variety of third-party services to help its provision of the Services, such as hosting and other services. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address, location and devices’ unique identifiers. Also, third-party ad partners may share information to measure ad quality and tailor ads, for example to display ads about things you may have already shown interest in.
Customer Support Correspondence: When you ask for assistance from WALKME MOBILE SOLUTIONS, LDA. customer support, the contact information you provide will be collected, as well as information about your game play or activity on the Service, your user ID number, and the correspondence and any information contained within. If available through the Services, you may provide WALKME MOBILE SOLUTIONS, LDA. with profile information to make public, such as location, website, cell phone, a picture, information to customize your account, etc. Such contact information may be used to send you information about the Services or related information. You may use your account settings to unsubscribe from notifications from WALKME MOBILE SOLUTIONS, LDA. and/or from other users and find users you know.
In compliance with the Digital Advertising Alliance`s suite of Self-Regulatory Principles (DAA Principles) you can opt-out from receiving targeted ads/Interest-Based Advertising from by WALKME MOBILE SOLUTIONS, LDA. or served on its behalf:
In Android operating systems, by opening the “Google Settings app” from your app drawer, tapping “Ads”, and selecting “Opt-out of Interest-based ads” (http://developer.android.com/google/play-services/id.html). Please note that this will block your phone from receiving tailored ad recommendations across your device.
In iOS operating systems, by clicking on Settings -> General -> About -> Advertising and toggling Limit Ad Tracking to ‘ON’ (https://support.apple.com/en-us/HT202074). Please note that this will block your phone from receiving tailored ad recommendations across your device
Use of Information
When you create or configure an account in the Services, you provide some personal information, such as your name, username, password, and email address. Some of this information, for example, your name and/or username, may be listed publicly on the Services, including on your profile page. You agree that WALKME MOBILE SOLUTIONS, LDA. and/or third parties on its behalf and/or its partners may use the Information for the purposes of contacting you as part of customer support; to send you updates or information about the Services; managing your account and relationship with the Service and improving your experience when you use it, improving the Services, research, surveying, and engaging with you, for example by sending you communications for these purposes; marketing and promotion of the Services or products; to personalize and optimize the Services, promotional content and/or advertising; to create reports, analysis or similar services for the purposes of research or business intelligence.
Information sharing and disclosure
Interaction with social networks and/or platforms
You may allow the Services to interact with any third party social network and/or platforms, such as Facebook, which will provide data about you to WALKME MOBILE SOLUTIONS, LDA.. Since any others applications or websites different than the Services are owned by a third party, you must ensure that you read their terms of service and the applicable privacy policies. You understand that when you allow the Services to interact with any third party social network and/or platform, WALKME MOBILE SOLUTIONS, LDA. may share data about you with your contacts and other users of the Services and vice versa. This Data may include your name, profile picture, and information related to your use of the Services. You can change this by adjusting your settings with that third party provider.
WALKME MOBILE SOLUTIONS, LDA. may retain the Information for as long as is necessary to fulfill the purposes for which it was collected or as needed to provide the Services, even after you have discontinued or deleted any account, or after the end of the provision of the Services, if retention of such Information is reasonably necessary to comply with legal obligations, meet regulatory requirements, resolve disputes between users, prevent fraud, or any other use.
Protection of Information
These Terms of Service (the “Terms”) are a legal and binding agreement between users (“Users”) and WALKME MOBILE SOLUTIONS, LDA. Mobile Solutions, Lda and any of its affiliates (“WALKME MOBILE SOLUTIONS, LDA.”), in relation to all games and applications made available by WALKME MOBILE SOLUTIONS, LDA. (“Services”), and any information, text, graphics, video, sound, pictures, and any other materials appearing, sent, uploaded, communicated, transmitted or otherwise made available via the abovementioned Services (“Content”).
WALKME MOBILE SOLUTIONS, LDA. gives Users in compliance with these Terms a personal, royalty-free, non-assignable, non-exclusive and revocable limited license to use the software that is provided as part of the Services for the own personal private use, to enjoy the Services as provided by WALKME MOBILE SOLUTIONS, LDA.. The Services may change or being modified from time to time without prior notice. Furthermore WALKME MOBILE SOLUTIONS, LDA. may, at its own discretion, cease totally or partially, and/or permanently or temporarily the provision of the Services or Users accounts without prior notice.
The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or any other information. In consideration for WALKME MOBILE SOLUTIONS, LDA. granting you access to and use of the Services, you agree that WALKME MOBILE SOLUTIONS, LDA. and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.
When access games included in the Services, the specific rules, scoring, controls and guidelines for each game can be found within the game itself. Such rules are integral part of the Terms, which Users shall agree and comply.
Any charges related to Users for accessing the Services, including but not limited to internet connection and/or mobile or data charges are full responsibility of such Users.
Users are responsible for their use of the Services and for any Content that such Users post, upload or include to the Services, and for any consequences thereof. Content submitted by Users may be viewed by other Users and through third party services and/or websites.
All Content, whether publicly posted or privately transmitted, is the sole responsibility of the User who originated such Content. WALKME MOBILE SOLUTIONS, LDA. do not monitor or control any Content posted by Users via the Services, and therefore does not take responsibility for such Content and does not guarantee the accuracy, integrity or quality of that Content. Any use or reliance on any Content or materials posted or obtained by Users through the Services is at their own risk. Users also acknowledge that, by using the Services, may be exposed to Content that may consider offensive, inaccurate, indecent, objectionable or otherwise inappropriate. Under no circumstances WALKME MOBILE SOLUTIONS, LDA. will be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, transmitted or otherwise made available via the Services. WALKME MOBILE SOLUTIONS, LDA. has the right to warn Users that Content is not moderated, or that is solely moderated by its own Users (providing that they can request WALKME MOBILE SOLUTIONS, LDA. for its removal), and/or remove any uploaded Content from the Services in its own discretion, including but not limited to when such Content results in a breach of these Terms.
Users agree not to upload, communicate, transmit or otherwise make available any Content that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory or otherwise objectionable, of pornographic or indecent nature, invasive of another’s privacy, likely to incite violence or racial or ethnic hatred, which infringes any intellectual property right or other proprietary right, which consists of any unsolicited or unauthorized advertising, or which contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
Users agree to use the Services only for its purposes, and will not use it to harm anyone or to cause offence to or harass any person, use it for fraudulent or abusive purposes, interfere with or disrupt the Services or the servers or networks that provide it, attempt to decompile, reverse engineer, disassemble or hack the Services or any of its features, or collect any information about or regarding Users including but not limited to any personal data or information, use the Services in violation of any applicable law or regulation, or use the Services in any other way not permitted by these Terms.
Users are responsible for safeguarding the password that use to access the Services. WALKME MOBILE SOLUTIONS, LDA. encourage Users to use strong passwords. WALKME MOBILE SOLUTIONS, LDA. cannot and will not be liable for any loss or damage arising from Users failure to comply with the above.
Users agree to take all steps necessary to protect log in details and keep them secret, and not give log in details to anyone else or allow anyone else to use their log in details or account, including log in details and account for any social network or platform that Users may allow the Services to interact with. WALKME MOBILE SOLUTIONS, LDA. shall not have any responsibility for the consequences of failure by Users to these provisions, and agree to fully compensate WALKME MOBILE SOLUTIONS, LDA. for any losses or harm that may result. Furthermore, WALKME MOBILE SOLUTIONS, LDA. shall not be responsible for any loss that Users may suffer as a result of an unauthorized access to their accounts and/or use of the Services, and WALKME MOBILE SOLUTIONS, LDA. accepts no responsibility for any losses or harm resulting from this unauthorised use, whether fraudulently or otherwise.
Users acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to the Services, is owned by or licensed to WALKME MOBILE SOLUTIONS, LDA.. By submitting, posting or displaying Content on or through the Services, Users grant WALKME MOBILE SOLUTIONS, LDA. a worldwide, non-exclusive, royalty-free license -with the right to sublicense- to use, copy, reproduce, process, adapt, modify, publish, transmit, display, distribute and make derivative works of such Content in any and all media or distribution methods now known or later developed.
Users agree that the abovementioned license includes the right for WALKME MOBILE SOLUTIONS, LDA. to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations or individuals who partner with WALKME MOBILE SOLUTIONS, LDA. for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to these Terms. Additional uses by WALKME MOBILE SOLUTIONS, LDA., or other companies, organizations or individuals who partner with WALKME MOBILE SOLUTIONS, LDA., may be made with no compensation paid to Users with respect to the Content that submitted, posted, transmitted or otherwise made available through the Services.
Users acknowledge and accept that Content may be modified or adapted in order to transmit, display or distribute it to the Services and/or make changes to such Content as necessary.
Users are fully responsible for their use of the Services, for any Content provided, and for any consequences thereof, including the use of such Content by other users and third parties. Users understand that their Content may be syndicated, broadcasted, distributed, or published by third parties and if such Users do not have the right to submit Content for such use, they may be subject to liability. WALKME MOBILE SOLUTIONS, LDA. will not be responsible or liable for any use of Content in accordance with these Terms.
By submitting Content, as stated in paragraph 3, Users represent: that are fully entitled to do so; grant WALKME MOBILE SOLUTIONS, LDA. the right to edit, adapt, publish and use such Content and create derivative works from it, in any and all media, for any purpose, in perpetuity, without any payment; agree to waive any rights that may have in the Content, and agree that WALKME MOBILE SOLUTIONS, LDA. has no obligation to monitor or protect such rights in any Content that Users may submit, but Users do give WALKME MOBILE SOLUTIONS, LDA. the right to enforce such rights in that Content at WALKME MOBILE SOLUTIONS, LDA. sole discretion, including but not limited to taking legal action on Users’ behalf.
Users must not copy, distribute, make available to the public or create any derivative work from any Content belonging to WALKME MOBILE SOLUTIONS, LDA. and/or any other User. WALKME MOBILE SOLUTIONS, LDA. respects the intellectual property rights of others and expects Users to do the same. If Users or any third party believe that their Content has been copied in a way that constitutes copyright infringement, they shall provide WALKME MOBILE SOLUTIONS, LDA. with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the location of the material; (iv) contact information, including address, telephone number, and an email address; (v) a statement that such User or third party have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that such User or third party is authorized to act on behalf of the copyright owner.
WALKME MOBILE SOLUTIONS, LDA. reserves the right to remove Content alleged to be infringing without prior notice, at its sole discretion, and without any liability. WALKME MOBILE SOLUTIONS, LDA. may also terminate the account if the User is determined to be a repeat infringer.
WALKME MOBILE SOLUTIONS, LDA. reserves the right at all times to remove or refuse to include, distribute and/or display any Content on the Services, to suspend or terminate Users, and to reclaim usernames and/or any channel name without any liability. WALKME MOBILE SOLUTIONS, LDA. also reserves the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to satisfy any applicable law, regulation, legal process or governmental request, enforce the Terms, including investigation of potential violations hereof, detect, prevent, or otherwise address fraud, security or technical issues, or to protect its rights, property or safety, its Users and third parties.
Users shall not do any of the following while accessing or using the Services: access, tamper with, or use non-public areas of the Services, WALKME MOBILE SOLUTIONS, LDA.’s computer systems, or the technical delivery systems of WALKME MOBILE SOLUTIONS, LDA.’s providers; probe, scan, crack, track and/or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures; access or search or attempt to access or search the Services by any means (automated or otherwise) other than through the currently available, published interfaces provided and only pursuant to these Terms, forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services. Users shall provide accurate and up to date information when creating their accounts and/or using the Services. Accounts are limited at one per User. The sell or transfer of any account or part of it, Content, items and/or any part of the Services is strictly prohibited.
WALKME MOBILE SOLUTIONS, LDA. reserves the right to suspend or terminate any access to the Services, including by terminating or deleting any accounts and any Content related, if there is a reasonably belief that such User is in breach of these Terms. In the event of any breach, Users who caused shall compensate WALKME MOBILE SOLUTIONS, LDA. for all losses, harm, claims and expenses that may arise.
All right, title, and interest in and to the Services, according to the provisions set on these Terms, are and will remain the exclusive property of WALKME MOBILE SOLUTIONS, LDA.. Nothing in the Terms gives Users any right to use the WALKME MOBILE SOLUTIONS, LDA. name or any logos, domain names, properties and other distinctive brand features.
These Terms will continue to apply until terminated by either Users or WALKME MOBILE SOLUTIONS, LDA. as follows: (i) Users may end this legal agreement with WALKME MOBILE SOLUTIONS, LDA. at any time for any reason, by discontinuing the use of the Services and contacting info@WALKME MOBILE SOLUTIONS, LDA..pt to delete their account, provided that they will still be responsible for all the conditions set in this Term for the time they used the Services. Accounts may be deactivated and/or deleted due to prolonged inactivity; (ii) WALKME MOBILE SOLUTIONS, LDA. may suspend or terminate Users accounts or cease providing with all or part of the Services at any time for any reason, including, but not limited to, if there is a reasonably belief that such Users have violated these Terms or created a risk or possible legal exposure; or if at its own discretion the provision of the Services is no longer commercially and or technically viable.
Each of the subsections below only applies up to the maximum extent permitted under applicable law. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.
The access to and use of the Services or any Content are at Users’ own risk. Users understand and agree that the Services are provided on an “as is” and “as available” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, WALKME MOBILE SOLUTIONS, LDA. disclaims all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement.
WALKME MOBILE SOLUTIONS, LDA. makes no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to Users’ computer system or mobile device operating system, loss of data, or other harm that results from access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet Users requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from WALKME MOBILE SOLUTIONS, LDA. or through the Services, will create any warranty not expressly made herein.
The Services may contain links to third-party websites or resources. Users acknowledge and agree that WALKME MOBILE SOLUTIONS, LDA. is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by WALKME MOBILE SOLUTIONS, LDA. of such websites or resources or the content, products, or services available from such websites or resources. Users acknowledge sole responsibility for and assume all risk arising from its use of any such websites or resources.
To the maximum extent permitted by applicable law, WALKME MOBILE SOLUTIONS, LDA. shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly or any loss of data, use, good-will, or other intangible losses, resulting from (i) the access to, use of, or inability to access to or use the services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other Users or third parties; (iii) any Content obtained from the Services; or (iv) unauthorized access, use or alteration of Content.
Users acknowledge that their only right with respect to any problems or dissatisfaction with the Services is to discontinue its use and/or delete their accounts, since WALKME MOBILE SOLUTIONS, LDA. is not responsible or liable for any interruptions, errors or discontent that Users may experience while accessing the Services.
The failure of WALKME MOBILE SOLUTIONS, LDA. to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
These terms shall be governed by and construed in accordance with the laws of Portugal. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the relevant courts located in the city of Funchal – Portugal. Users consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
WALKME MOBILE SOLUTIONS, LDA. may revise these Terms from time to time, the most current version will always be at http://www.mobilesolutions..pt/terms. WALKME MOBILE SOLUTIONS, LDA. reserves the right, but not the obligation, in its sole discretion, to notify any modification via e-mail to the email associated with Users account. However, by merely continuing to access or use the Services after those revisions become effective, Users agree to be bound by the revised Terms. These Terms were last updated on January 24th, 2017.